At KMYOGA we understand that sometime events occur that are beyond your control. For this reason we have developed the below cancellation policy.
CLASSES
For classes, you can cancel your booking up to 2 hours prior to the scheduled class start time and still receive a full refund. (Just login to your client page and go to the “My Info/My Schedule” tab, where you can view, and cancel your upcoming booked classes).
When you cancel your booking, your class credit will be refunded automatically. However if you cancel within the 2 hours your membership will be charged. We have this cancellation limit to allow time to offer your spot to another yoga student.
APPOINTMENTS
For private appointments, you can cancel your booking up to 24 hours prior to the scheduled start time and still receive a full refund. (Just login to your client page and go to the “My Info/My Schedule” tab, where you can view, and cancel your upcoming booked appointments).
If you cancel within 24 hours of the scheduled appointment time you will be changed in full. We have this cancellation limit to allow time to offer your spot to another yoga devote.
WORKSHOPS
We require full payment 30 days in advance to secure your place in a KMYOGA workshop. In the event that you can no longer attend the workshop you will receive:
100% refund for cancellations outside 20 days of the workshop.
50% refund for cancellations received 11- 20 days (inclusive) prior to the workshop.
Regrettably, no refunds can be offered for cancellations within 0 -10 days prior to the workshop.
KMYOGA may at times need to cancel or change the dates of a workshop, if this occurs you will be offered a choice of a 100% refund or a credit to be applied to the rescheduled workshop.
STUDIO RENTAL
Full payment is required to secure the KMYOGA studio. This must be paid at least 5 days in advance or as soon as booked if inside 5 days. Cancellations with a full refund will be accepted up to 48 hours prior to rented time. Regrettably, no refunds can be offered for cancellations within 48 hours.